NURSE CALL SYSTEM

There is no room for 99% percent dependability, dependability has to be 100% when a human life is at stake. The safety of your patient is as important to us as it is to you. Designed to provide a complete turnkey communications system for healthcare and assisted living facilities, our Nurse Call System supports up to 1000+ Rooms and 32 Control Consoles. The Control Console provides instant two-way voice communications with Room Stations and other Control Consoles. Its advanced functions and call processing features ensure effective communications between residents and staff.UL-1069 listed for life safety dependability Our Nurse Call System meets the standards for UL 1069 which is steadily becoming the norm across North America.

Meet the high demands of healthcare and easily communicate with patients and staff with a wide variety of room stations, pager integration, wireless telephone interface, selective paging and multiple level call-in priorities.

Designed for hospitals, retirement, assisted living, and long-term care facilities. Be confident in clear communication for these fast-paced environments.

Calls routed to these devices have roll over capability and built–in call escalation to ensure that no call goes unanswered. Multiple call points incorporated into the system provide the ability for the resident to initiate calls from a variety of devices, including wired and wireless bath stations, as well as wireless pendants*. Additional features include Menu and Activity buttons allowing residents to obtain information on kitchen menu, as well as review daily activities, while eliminating time consuming calls to staff.*The Pendant Transmitter is a radio transmitter designed to ensure a secure and easy transmission of an alarm anywhere and at any time.

Wireless technology is being integrated into hospitals, nursing homes, clinics, assisted living, senior living and other emergency locations. Your facility will be completely covered with wireless pendants, pull cord bed stations, corridor call lights, emergency button stations, and other call bell devices – securing a complete flexible alarm notification and event escalation system including notification to pocket pagers, cell phones, SMS texting, and two way radio communications.

West Sun Communication provides flexible and comprehensive communications platforms that provides a means for broadcasting announcements to students, faculty, staff, and visitors. A Crisis Notification System (CNS) is specifically designed to alert everyone to an emergency that is imminent or in progress, and instruct them on how to respond. This Crisis Notification System is flexible enough to fit the individual needs of each school district or campus, and has the capacity for district-wide administration. The CNS utilizes IP Network Protocol to broadcast all messages through the school’s LAN/WAN. Messages can be pre-recorded to provide a planned response to a specific situation, or they can be broadcast live to address unique or changing situations. The CNS also has the ability to broadcast to one, several, or all facilities at any time.

IP PHONES HANDSETS

IP phones are able to plug into any high speed internet connection and make and take phone calls as its area code permits. Virtual extensions allow users to incorporate their cell phones into the mix, and mobilize their business.

Our phones can be programmed for any combination of PBX Call Appearance, Key System Line Appearance, Queue Appearance, speed-dialing, direct station dialing and busy lamp field. It is a sophisticated and flexible top-of-the-line phone – perfect for executives, office managers, and active employees who make and receive a high volume of calls. We have phone systems that can cater to the need of any business, no matter what size.

HOSTED PBX

Allowing companies to have an extremely powerful, fully managed IP PBX without the upfront costs.

The Hosted PBX includes :

• Call Recording – Our call recording feature allows you to record both incoming and outgoing calls on all of your phones.
• Blind Call Transfer – Transfer calls in an unattended mode straight to the other parties phone number or extension.
• Call Transfer – This allows you to notify the other party before transferring the call.
• E-mail Voice Mail – Have your voice mail forwarded to your e-mail as an attachment.
• Call Forwarding – Forward your calls to a different number while away.
• Music On Hold – Your choice of standard public domain music on hold or upload us your own custom music files.
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  • Multi Line, 3 Way calling – Conference an incoming caller in with a current call.
  • Teleconferencing Bridge – Hold larger scale conference calls with several extensions both internal and external.
  • After Hours Profiles – Record different auto attendants and messages during after hour periods.
  • Do Not Disturb – Set your phone to automatically go to voice mail.
  • Auto Attendant and Directory – Set up a messaging menu for incoming callers
  • Custom Call Display – Change the number that appears on other parties call display.
  • Voice Mail – Password protected business class voice mail boxes that include message storage, and an fully integrated message greeting system.

SIP TRUNKING/ VOIP

SIP Session Initiation Protocol which is essentially a phone line that flows through your internet connection.

In other words, when a phone call is placed from a regular single telephone number/line (commonly known as an analog trunk), the voice travels over this pathway and is received at the other end.

In the case of SIP Trunking the phone number remains the same, but when the call is placed the voice travels over an internet path. This can prove to save companies large sums of money and time. In other instances it can create generous revenue streams.

Provided a high speed internet connection is available, an IP phone can make and take phone calls from anywhere in the world as its own local area code. For example a 604 area code (Vancouver Area Code) phone number can be in Hong Kong making and taking Vancouver phone calls as though it were local.

We stand behind a 25 year warranty Guarantee

• Using top grade quality (Leviton)
• Ensuring cables are not bent or twisted inappropriately
• Ensure all cable runs are laid and labelled properly and clearly
• Running additional pairs per cable drop for future provisioning
• Deploy and provide a full Fluke Testing Report

FIBER OPTICS

CBL 2_West_Sun_Cabling_Fiber_FibreFrom fiber trenching and distribution, to final termination – West Sun is equipped to make it happen.

Distinct Advantages

• Speed – Consistent high gigabit output
• Bandwidth – 100 meters or less, virtually unlimited
• Distance – 3 km, single mode fiber delivers data rates up to 10 Gbps with a bandwidth of 20Ghz
• Maintenance – Far less than expected

Engineering intercommunication systems to suit any environment. Whether it be a school campus, a hospital, an industrial warehouse, or an assortment of connected locations – every space has its own set of specific paging and intercom requirements, and challenges.

Westsun Communications highly skilled and trained technicians are certified to handle virtually any system, and will work with you and your staff to ensure your systems are up and running smoothly. In most cases issues can be resolved remotely, but when hands are needed on site – our team is there for you 24/7.

• Computer Networking – Computer network set up and configuration
• Hardware Installation – Hardware is carefully handled and installed
• System Maintenance and Management – Ongoing care of your systems
• Remote IT Services – Remote resolution of issues to save you time and money
• Network Security – we monitor your entire network and guard it 24/7
• UPS / Backup – we make sure everything is backed up

CONNECTIVITY MANAGEMENT

West Sun Communications work with Voice and Data Providers throughout British Columbia and can source competitive T1 and PRI pricing on behalf of clients.

Our Communication Analysts perform regular Forensic Audits as a built in service for our clients.

This unique troubleshooting method is an advanced diagnostic practice designed to provide a thorough overview of an entire Network, mapping out a full inventory report, as well as proffer a complete technical snapshot of what the client is running, pointing out any bottlenecking and/or any redundancies in the flow of communication.

NETWORK INFRASTRUCTURE

• Network Design and Implementation
• Computer networking
• Local Area Network (LAN) and Wide Area Network (WAN)
• Routing and Switching
• High Availability load balancing and clustering
• Computer systems
• Network security
• Cisco, Linksys and Sonicwall
• Web hosting architectures and services
• Network and Systems Documentation

Facility Support & Management

• Off-Site & On-Site Support
• Network Infrastructure Services
• Project Management & Planning
• Training & Documentation
• Hardware & Software Support & Sourcing
• 24/7 Monitoring Services

24/7 monitoring of your network and computer systems

• Active support so you can rest assured your systems will always be running
• Advanced network monitoring
• Computer uptime and bandwidth monitoring
• SNMP monitoring
• Computer systems and network systems down alerts

Network Security

• Security audits and compliance
• Firewall technologies and lockdown
• Intrusion Detection Systems
• Spam and virus filtering

REMOTE IT SERVICE

Remote IT Services is like having an entire IT Department working for your organization for a fraction of the cost.

West Sun Communications is able to manage your entire IT Operations off site.

• Dedicated Human Resource
• 24/7 monitoring of your network and computer systems
• Active support so you can rest assured your systems will always be running
• Advanced network monitoring
• Computer uptime and bandwidth monitoring
• SNMP monitoring
• Complete data back up
• Computer systems and network systems down alerts

HOSTED EXCHANGE

West Sun Communications is now offering Managed Internet Services to clients who are looking for a Hosted Solution.

Hosted Microsoft Terminal Server

• Hosted Microsoft Exchange Server 2003
• Clustered Web & Database Hosting
• Clustered Email (POP3 & IMAP) Hosting
• Web Design Services