IP PHONES HANDSETS

IP phones are able to plug into any high speed internet connection and make and take phone calls as its area code permits. Virtual extensions allow users to incorporate their cell phones into the mix, and mobilize their business.

Our phones can be programmed for any combination of PBX Call Appearance, Key System Line Appearance, Queue Appearance, speed-dialing, direct station dialing and busy lamp field. It is a sophisticated and flexible top-of-the-line phone – perfect for executives, office managers, and active employees who make and receive a high volume of calls. We have phone systems that can cater to the need of any business, no matter what size.

HOSTED PBX

Allowing companies to have an extremely powerful, fully managed IP PBX without the upfront costs.

The Hosted PBX includes :

• Call Recording – Our call recording feature allows you to record both incoming and outgoing calls on all of your phones.
• Blind Call Transfer – Transfer calls in an unattended mode straight to the other parties phone number or extension.
• Call Transfer – This allows you to notify the other party before transferring the call.
• E-mail Voice Mail – Have your voice mail forwarded to your e-mail as an attachment.
• Call Forwarding – Forward your calls to a different number while away.
• Music On Hold – Your choice of standard public domain music on hold or upload us your own custom music files.
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  • Multi Line, 3 Way calling – Conference an incoming caller in with a current call.
  • Teleconferencing Bridge – Hold larger scale conference calls with several extensions both internal and external.
  • After Hours Profiles – Record different auto attendants and messages during after hour periods.
  • Do Not Disturb – Set your phone to automatically go to voice mail.
  • Auto Attendant and Directory – Set up a messaging menu for incoming callers
  • Custom Call Display – Change the number that appears on other parties call display.
  • Voice Mail – Password protected business class voice mail boxes that include message storage, and an fully integrated message greeting system.

SIP TRUNKING/ VOIP

SIP Session Initiation Protocol which is essentially a phone line that flows through your internet connection.

In other words, when a phone call is placed from a regular single telephone number/line (commonly known as an analog trunk), the voice travels over this pathway and is received at the other end.

In the case of SIP Trunking the phone number remains the same, but when the call is placed the voice travels over an internet path. This can prove to save companies large sums of money and time. In other instances it can create generous revenue streams.

Provided a high speed internet connection is available, an IP phone can make and take phone calls from anywhere in the world as its own local area code. For example a 604 area code (Vancouver Area Code) phone number can be in Hong Kong making and taking Vancouver phone calls as though it were local.

Our communications systems provide for two-way communications between Control Consoles and Intercom Stations with programmable call-ins. Since our systems use independent channels, paging and intercom can be used simultaneously. In addition, Listen Zones can be created for monitoring purposes. Listen Zones can consist of Intercom Stations and other previously created Listen Zones. At any time during listening, a page can be transmitted to the zone, or if an Intercom Station is being monitored, a call can be established. Our system also allows for pocket pager and wireless telephone integration, which enables staff to be accessible at all times.

Depending on the scope and size of the project, West Sun Communications will draw on the strengths of various technologies to offer a complete range of best of breed proximity access control solutions, suitable for both small and large applications.

Applications

• Educational Facilities
• Retirement Residences
• Hospitals and Medical Buildings
• Commercial Buildings
• Office Environments sp;
• Retail
• Mall / Shopping Complex
• Wireless Technologies
• Telephony Integration
• Apartment Buildings
• Town Homes
• Gated Communities
• Conceptual Design and Strategy
• Full Installation
• Ongoing Service and Support
• Complete Turn Key Solutions

West Sun Communications offers

Parking Security System Solutions for:

• Gated Communities
• Condos
• Apartment Buildings
• Commercial / Industrial / Office/ Government / Correctional Facilities

People in parking areas, stairwells, elevators, and other isolated locations have access to assistance from a call station or an audio detection unit that automatically initiates a call-in when triggered by screams and loud noises.

Two-way Voice Communications

An emergency call immediately puts the caller in voice contact with a security officer. The exact location of the call is shown on the officer’s console and communications with the calling party is established immediately.

Unlike other monitoring systems, the AMS is microprocessor-based. Audio is digitized, analyzed by the microprocessor, and then compared to 5 different audio patterns for alarm recognition.

West Sun Communication provides flexible and comprehensive communications platforms that provides a means for broadcasting announcements to students, faculty, staff, and visitors. A Crisis Notification System (CNS) is specifically designed to alert everyone to an emergency that is imminent or in progress, and instruct them on how to respond. This Crisis Notification System is flexible enough to fit the individual needs of each school district or campus, and has the capacity for district-wide administration. The CNS utilizes IP Network Protocol to broadcast all messages through the school’s LAN/WAN. Messages can be pre-recorded to provide a planned response to a specific situation, or they can be broadcast live to address unique or changing situations. The CNS also has the ability to broadcast to one, several, or all facilities at any time.

We stand behind a 25 year warranty Guarantee

• Using top grade quality (Leviton)
• Ensuring cables are not bent or twisted inappropriately
• Ensure all cable runs are laid and labelled properly and clearly
• Running additional pairs per cable drop for future provisioning
• Deploy and provide a full Fluke Testing Report

FIBER OPTICS

CBL 2_West_Sun_Cabling_Fiber_FibreFrom fiber trenching and distribution, to final termination – West Sun is equipped to make it happen.

Distinct Advantages

• Speed – Consistent high gigabit output
• Bandwidth – 100 meters or less, virtually unlimited
• Distance – 3 km, single mode fiber delivers data rates up to 10 Gbps with a bandwidth of 20Ghz
• Maintenance – Far less than expected

Engineering intercommunication systems to suit any environment. Whether it be a school campus, a hospital, an industrial warehouse, or an assortment of connected locations – every space has its own set of specific paging and intercom requirements, and challenges.

Westsun Communications highly skilled and trained technicians are certified to handle virtually any system, and will work with you and your staff to ensure your systems are up and running smoothly. In most cases issues can be resolved remotely, but when hands are needed on site – our team is there for you 24/7.

• Computer Networking – Computer network set up and configuration
• Hardware Installation – Hardware is carefully handled and installed
• System Maintenance and Management – Ongoing care of your systems
• Remote IT Services – Remote resolution of issues to save you time and money
• Network Security – we monitor your entire network and guard it 24/7
• UPS / Backup – we make sure everything is backed up

CONNECTIVITY MANAGEMENT

West Sun Communications work with Voice and Data Providers throughout British Columbia and can source competitive T1 and PRI pricing on behalf of clients.

Our Communication Analysts perform regular Forensic Audits as a built in service for our clients.

This unique troubleshooting method is an advanced diagnostic practice designed to provide a thorough overview of an entire Network, mapping out a full inventory report, as well as proffer a complete technical snapshot of what the client is running, pointing out any bottlenecking and/or any redundancies in the flow of communication.

NETWORK INFRASTRUCTURE

• Network Design and Implementation
• Computer networking
• Local Area Network (LAN) and Wide Area Network (WAN)
• Routing and Switching
• High Availability load balancing and clustering
• Computer systems
• Network security
• Cisco, Linksys and Sonicwall
• Web hosting architectures and services
• Network and Systems Documentation

Facility Support & Management

• Off-Site & On-Site Support
• Network Infrastructure Services
• Project Management & Planning
• Training & Documentation
• Hardware & Software Support & Sourcing
• 24/7 Monitoring Services

24/7 monitoring of your network and computer systems

• Active support so you can rest assured your systems will always be running
• Advanced network monitoring
• Computer uptime and bandwidth monitoring
• SNMP monitoring
• Computer systems and network systems down alerts

Network Security

• Security audits and compliance
• Firewall technologies and lockdown
• Intrusion Detection Systems
• Spam and virus filtering

REMOTE IT SERVICE

Remote IT Services is like having an entire IT Department working for your organization for a fraction of the cost.

West Sun Communications is able to manage your entire IT Operations off site.

• Dedicated Human Resource
• 24/7 monitoring of your network and computer systems
• Active support so you can rest assured your systems will always be running
• Advanced network monitoring
• Computer uptime and bandwidth monitoring
• SNMP monitoring
• Complete data back up
• Computer systems and network systems down alerts

HOSTED EXCHANGE

West Sun Communications is now offering Managed Internet Services to clients who are looking for a Hosted Solution.

Hosted Microsoft Terminal Server

• Hosted Microsoft Exchange Server 2003
• Clustered Web & Database Hosting
• Clustered Email (POP3 & IMAP) Hosting
• Web Design Services

• Positioning Units
• Explosion-Proof Systems
• Stainless Steel Systems
• Camera Housings
• Dome Enclosures
• Thermal Cameras Systems
• Vandal-Proof Housings
• Camera Brackets
• Infrared Illuminators
• P&T’s Motors-Controllers
• Video Analytics Systems
• Control Keyboards
• Video Switching
• Telemetry
• Video Transmission
• HD/Megapixel security cameras
• Event Recording System
• Power-over-Ethernet Camera Solutions

Security Panels come in all shapes and sizes, looks and feels, but it is the technology behind these interfaces that offer the full functionality and diversity one looks for in a fully integrated custom Security Solution.